1. Introduction
Welcome to Discount Master. These Terms of Service ("Terms") govern your use of our website discountmaster.com.au, our deals and voucher platform, our product review content, and any related services we provide (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, please stop using our Platform immediately.
These Terms apply to all users including customers, partner businesses, and visitors.
2. About Us
Discount Master is a performance-based marketing and deals platform based in Melbourne, Victoria, Australia. We operate a voucher and discount service connecting customers with local businesses, and independently publish product reviews across tech, gadgets, and consumer goods.
Contact us at: 📧 [info@discountmaster.com.au] 🌐 discountmaster.com.au
3. Eligibility
To use our Platform you must:
- Be at least 18 years of age or have the consent of a parent or legal guardian
- Be a resident of Australia or accessing the Platform for lawful purposes
- Provide accurate and truthful information when creating an account
- Not be prohibited from using our services under any applicable law
By using our Platform, you represent and warrant that you meet all eligibility requirements.
4. Account Registration
To access certain features such as claiming and redeeming vouchers, you must create an account. When registering you agree to:
- Provide accurate, current, and complete information
- Keep your account credentials confidential
- Notify us immediately of any unauthorised access to your account
- Accept responsibility for all activity that occurs under your account
We reserve the right to suspend or terminate any account that contains false information, violates these Terms, or engages in fraudulent activity.
5. Vouchers and Deals — Customer Terms
5.1 Claiming Vouchers Vouchers are available to registered users on a first-come, first-served basis. By claiming a voucher, you agree to use it in accordance with the deal's specific terms and conditions, including validity dates, guest limits, and applicable restrictions.
5.2 Redeeming Vouchers Vouchers must be redeemed at the participating business by presenting your unique promo code. Redemption is subject to availability and the business's conditions at the time of your visit.
5.3 Voucher Validity Each voucher has an expiry date clearly displayed on the deal page. Expired vouchers cannot be redeemed and we are not obligated to extend or replace them unless the expiry was due to our error.
5.4 One Voucher Per Visit Unless stated otherwise, only one voucher may be used per visit, per table, or per transaction. Vouchers cannot be combined with other offers unless explicitly stated.
5.5 Non-Transferable Vouchers are linked to the account that claimed them and are non-transferable. Selling, gifting, or transferring vouchers to another person is not permitted and may result in the voucher being voided.
5.6 No Cash Value Vouchers have no cash value and cannot be exchanged for cash, credit, or any other form of compensation.
5.7 Fraudulent Use Any attempt to fraudulently claim, duplicate, or misuse vouchers will result in immediate account termination and may be reported to relevant authorities.
6. Refunds and Cancellations — Customer Terms
6.1 Free Vouchers If a voucher was claimed for free and has not been redeemed, it may simply be allowed to expire. No refund is applicable as no payment was made.
6.2 Purchased Deals If you have paid for a deal or voucher and wish to cancel, you may be eligible for a refund if the request is made before redemption and within 7 days of purchase. Refund requests must be submitted to [your@email.com] with your order details.
6.3 Business Closures or Refusals If a participating business refuses your voucher without valid reason, or has closed down, contact us immediately. We will investigate and where possible provide a replacement voucher or refund at our discretion.
6.4 Quality Disputes Discount Master facilitates the connection between customers and businesses. We are not responsible for the quality of food, products, or services provided by partner businesses. Quality complaints should be directed to the business in the first instance. However, if you feel significantly misled, contact our support team and we will do our best to assist.
7. Partner Business Terms
7.1 Performance-Based Model Businesses listed on Discount Master agree to our performance-based commission model. You will be charged a 15% commission fee for each voucher redeemed by a customer at your premises. You will not be charged for vouchers that are claimed but not redeemed.
7.2 Accurate Listing Information Partner businesses are responsible for ensuring all information on their listing is accurate, up to date, and not misleading. This includes business hours, menu items, deal inclusions, and any exclusions or restrictions.
7.3 Honouring Vouchers By listing on Discount Master, you agree to honour all valid vouchers presented by customers during the deal's active period. Refusing valid vouchers without legitimate cause is a breach of these Terms and may result in removal from the platform.
7.4 No Lock-In Contracts There are no fixed-term contracts. Either party may terminate the business relationship with reasonable notice. Existing vouchers already claimed by customers must still be honoured for their validity period after termination.
7.5 Marketing Consent By listing on Discount Master, you grant us permission to promote your business through our marketing channels including social media, paid advertising, email campaigns, and our website. You may request removal of specific content by contacting us.
7.6 Accurate Redemption Reporting Partner businesses agree to accurately report and acknowledge all voucher redemptions tracked through our promo code system. Deliberately misreporting redemptions to avoid commission payments is a breach of these Terms and may result in legal action.
8. Product Reviews
8.1 Independent Opinions All product reviews published on Discount Master represent our honest, independent assessment. Reviews are based on real-world testing and use.
8.2 Affiliate Links Some reviews may contain affiliate links. If you purchase a product through an affiliate link, we may earn a small commission at no additional cost to you. This does not influence our reviews or recommendations.
8.3 Gifted Products Where a product has been provided to us free of charge for review purposes, this will be clearly disclosed in the content. Receiving a product for free does not guarantee a positive review.
8.4 Accuracy We make every effort to ensure product information, specifications, and pricing are accurate at the time of publishing. However, product details can change and we recommend verifying information directly with the retailer before purchasing.
9. Intellectual Property
All content on the Discount Master platform including text, images, logos, product reviews, deal listings, graphics, and software is the intellectual property of Discount Master or its licensors. You may not reproduce, distribute, modify, or use any content from our Platform without our prior written consent.
Our logo and brand name "Discount Master" are proprietary and may not be used without express written permission.
10. Prohibited Conduct
When using our Platform you must not:
- Use the Platform for any unlawful or fraudulent purpose
- Create fake accounts or impersonate another person or business
- Attempt to manipulate, hack, or interfere with our systems
- Scrape, copy, or reproduce our content without permission
- Post false, misleading, or defamatory reviews or content
- Attempt to claim or redeem vouchers in a fraudulent manner
- Circumvent our commission system or payment obligations
- Use our Platform to spam, harass, or harm other users or businesses
- Violate any applicable Australian law or regulation
Breach of any of the above may result in immediate account suspension, termination, and where appropriate, legal action.
11. Limitation of Liability
To the maximum extent permitted by Australian law, Discount Master shall not be liable for:
- Any indirect, incidental, special, or consequential damages
- Loss of revenue, profit, data, or business opportunity
- The quality, safety, or suitability of any product or service offered by a partner business
- Any loss or damage resulting from your use of or inability to use the Platform
- Any third-party content, links, or services accessed through our Platform
Our total liability to you for any claim arising from use of the Platform shall not exceed the amount you paid to us in the 30 days preceding the claim, or AUD $100, whichever is less.
Nothing in these Terms excludes any rights you may have under the Australian Consumer Law that cannot be excluded by contract.
12. Disclaimer of Warranties
Our Platform is provided on an "as is" and "as available" basis. We make no warranties, express or implied, that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy or completeness of any content on our Platform.
13. Indemnification
You agree to indemnify, defend, and hold harmless Discount Master, its founders, employees, and partners from and against any claims, damages, losses, and expenses (including legal fees) arising from your use of the Platform, your violation of these Terms, or your violation of any third party's rights.
14. Third-Party Links and Services
Our Platform may contain links to third-party websites, retailers, or services. These links are provided for your convenience only. Discount Master has no control over third-party content and is not responsible for their practices, accuracy, or availability. Visiting third-party sites is at your own risk.
15. Privacy
Your use of our Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy at discountmaster.com.au to understand our practices regarding your personal information.
16. Modifications to Terms
We reserve the right to update or modify these Terms at any time. When changes are made, we will update the "Last Updated" date at the top of this document. Your continued use of the Platform after any changes constitutes your acceptance of the updated Terms. We encourage you to review these Terms periodically.
17. Termination
We reserve the right to suspend or terminate your access to the Platform at any time, with or without notice, if we believe you have violated these Terms or engaged in conduct harmful to Discount Master, our users, or our partner businesses. You may also terminate your account at any time by contacting us.
Upon termination, any unclaimed or unredeemed vouchers associated with your account will be forfeited.
18. Governing Law
These Terms are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these Terms or your use of the Platform will be subject to the exclusive jurisdiction of the courts of Victoria, Australia.
19. Australian Consumer Law
Nothing in these Terms is intended to exclude, restrict, or modify any rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010). If any provision of these Terms is inconsistent with the Australian Consumer Law, the Australian Consumer Law will prevail to the extent of the inconsistency.
20. Dispute Resolution
In the event of a dispute, we encourage you to contact us first at [your@email.com] so we can attempt to resolve the matter informally. If we are unable to resolve the dispute within 30 days, either party may seek resolution through the appropriate courts of Victoria, Australia, or through a recognised alternative dispute resolution process.
21. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will continue in full force and effect.
22. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Discount Master regarding your use of the Platform and supersede all prior agreements, understandings, or representations relating to the same subject matter.